MediFAST Event First Aid Terms and Conditions

In these terms and Conditions We, Our, Us refers to MediFAST PTY Limited and You, Your refers to the party (Event Organiser) requesting MediFAST PTY Limited event services.

The services provided by MediFAST PTY Limited with respect to any event are governed by the conditions set out herein. By proceeding to book MediFAST PTY Limited to provide first aid services at an event, You expressly agree to these terms and conditions.

1. Orders/acceptance to cover events

1.1 When We receive a service request in relation to an Event, We will issue You with a quote detailing what services We will provide and the anticipated costs. The issue of a quotation is not a binding offer but a mere quote. If You agree with the quote, You must confirm Your acceptance in writing to Us. We will then confirm your order and our attendance at the Event and only at this point, an agreement for services is formed between the parties in relation to the Event.

2. Changes

2.1 If you change details of the Event that affect the services provided by MediFAST PTY Limited, We reserve the right to amend our quote to commensurate with the changes.

2.2 If MediFAST is able to vary the original service order and designated finish time, You expressly acknowledge and agree to pay an excess duty charge (Excess Charge).

2.3 Excess Charge shall apply in all incidences where the finish time is
exceeded to that of the stated time on the booking form. Excess Charge is charged at half hour increments per staff member.

2.4 If you wish to cancel your request for our attendance at your event or change the date or the times of the event, you must inform us by e-mail and telephone. Cancellations received 7 days or less prior to the event will incur a full charge. Cancellations between 8 and 14 days prior to the event will incur a 50% charge. Cancellations between 15 to 21 days prior to the event will incur a 75% charge. Events cancelled over 22 days prior to event will incur $100 administration and booking fee charge.

2.5 For certain events a written varied terms and conditions agreement will be created by Us. This agreement will be between MediFAST PTY Limited and You and will override the terms and conditions in 2.4. This will be provided to you with the quote.

2.6 For cancellations less than 48 hours, we must be notified by calling 1300 43 42 41 and send an email to

3. Information provided to and by MediFAST PTY Limited

3.1 With regard to details of persons treated by MediFAST PTY Limited personnel, personal information will only be provided if the treated individual signs the personal release of information to the organizer section of the treatment form or upon, request by legal representation and/or by written consent of the individual concerned. Any dissemination of information shall be subject, at all times, to the Privacy Act, as amended.

4. Complaints

4.1. Any Complaints or disagreements regarding Our services or Our personnel should be taken up with MediFAST PTY Limited at the Event. If the issue cannot be resolved, all complaints must be made in writing to the Managing Director of MediFAST PTY Limited.

5. General

5.1. Any notice or communication under this Agreement shall be in writing and sent to the relevant party at the address, email or facsimile number set out in the order form.